Shipping Policy
1. What is the delivery time?
Local Order delivery takes 4-6 days, depending on the size and availability of the product. Orders are processed within 24 hours and are generally scheduled for delivery the following working day. Timely delivery is subject to the availability of stocks and payment authorizations. In certain cases, we might request some form of payment verification or source in order to process the order.
2. What are the delivery charges for local and international orders?
A flat rate of Rs. 200 will be charged. For international orders, real-time carrier rates will be shown on the checkout page based on your location and the weight of your order.
3. Does the price of the order include shipping?
Typically, we will indicate shipping charges separately as part of the order on the checkout page. The final payment amount charged will include shipping charges.
4. How do I check the delivery status?
On dispatch, you will be provided a Tracking ID for your order through email and SMS. You can log on to Trax and DHL websites for local and international orders respectively, insert your tracking ID and track your order.
http://www.dhl.com.pk/en/express/tracking.html
5. What manner of shipping do you use?
We ship all over Pakistan through our courier partners Trax, and internationally through DHL. The package typically arrives in 4-6 working days for local shipping and 7-10 working days for international shipping.
6. How many times will the courier agent attempt to deliver my order in case I am unavailable to receive it?
Our delivery agents make two attempts to deliver a parcel. Kindly ensure that the address, country, and area code are mentioned clearly while placing an order. On the second failed attempt, the item will be returned to us.
CUSTOMS & DUTIES
Customs Duty is a tariff or tax imposed on goods when transported across international borders. The purpose of Customs Duty is to protect each country’s economy, residents, jobs, environment, etc., by controlling the flow of goods, into and out of the country. Although the global customers order and purchase the goods online, the goods are still subject to an import procedure to clear the shipment through customs. Clearance depends on:
The country of origin
The value including transport charges
The quantity of goods
Each country has its own customs laws and the duties for different types of goods and values are set locally. Any international transportation/courier company carrying the ASIFA ASIF order packages, must adhere to local customs legislation and the receiver’s of the packages has to pay the custom duties to clear shipments on arrival. Please be advised that :
You will not be paying to DHL any further shipping costs. Rather, you will be asked instead to pay customs duties, taxes and other import charges related to customs clearance in your home country, as per local regulations.
Whether a shipment is a gift or not, it must still go through an import procedure as determined by custom’s law in the destination country. The shipment is cleared through customs based on the origin country, the value and quantity, but not its purpose. You will need to pay customs duty and taxes only if the value of the gift is above a stated local threshold.
The customs authorities in the destination country determine whether any duties and taxes are applicable when the parcel arrives.This is based on the information provided on the shipping label (or waybill) and customs paperwork – in particular the shipment contents, declared value and weight.Duties and taxes only apply to parcels delivered to certain countries and not all goods are subject to these charges.
The payment of duties and taxes are typically the responsibility of the receiver ie the person who purchased the goods not the shipper. ASIFA ASIF is not responsible to pay for any customs duties charged to their customer at the time of the receival of the package.
NOTE:
To get the exact delivery timeframe of your orders, please contact info@asifaasif.com